Privacy policy

Privacy Policy - Tavlux

Last Updated: March 29, 2025

1. Scope

This Privacy Policy applies to all interactions with Tavlux ("we," "us," "our") at our website, www.tavlux.store (the "Site"). By utilizing our Services, you acknowledge and agree to the terms outlined in this policy.

2. Data Collection

We collect the following types of information:

  • •Identifiers: Name, email address, shipping address, and phone number.
  • •Order Information: Billing and shipping details, and payment confirmation. Please note that payment data is processed securely via Shopify and is never stored by us.
  • •Usage Data: IP address, device information, and Browse patterns, collected via cookies.
  • •Voluntary Data: Information you provide through reviews, surveys, or social media tags.

We do NOT collect:

  • •Health-related data (unless voluntarily provided for specific product customization).
  • •Payment card numbers (which are handled by PCI-compliant payment processors).

3. How We Use Your Data

We use your data for the following purposes:

  • •Order Fulfillment: To process and deliver your orders, based on contractual necessity.
  • •Fraud Prevention: To protect against fraudulent activity, based on our legal obligations.
  • •Marketing: To send you promotional communications (you may opt-out at any time), based on our legitimate interest (GDPR Art. 6(1)(f)).
  • •Site Optimization: To improve our website and services, based on your consent via our cookie banner.

4. Data Sharing

We may share your data with the following third parties:

  • •Shopify: To process orders (view their Privacy Policy).
  • •Shipping Carriers: Such as UPS and DHL (we only share your address and phone number for delivery purposes).
  • •Legal Authorities: When we are legally compelled to do so.

We do NOT sell your data to advertisers.

5. Security & Liability Limitations

  • •Encryption: We use SSL encryption for all transactions to protect your data.
  • •Limitation of Liability: We are not liable for data breaches caused by third parties (e.g., Shopify, shipping carriers), information you share publicly (e.g., in reviews), or any loss resulting from unsecured data transmissions.
  • •Fraud Prevention: We reserve the right to terminate accounts showing suspicious activity, such as bulk scraping or fraudulent returns. We cooperate fully with law enforcement in fraud investigations.

6. Cookies

  • •Essential Cookies: These are necessary for checkout functionality and cannot be opted out of.
  • •Analytics Cookies: We use Google Analytics with anonymized data.
  • •Advertising Cookies: We use the Meta Pixel, which you can disable through your browser settings.
  • •Global Privacy Control (GPC): We honor GPC signals.

7. User Rights

You have the right to:

  • •Access or Delete your non-essential data (this excludes transaction records required for legal or accounting purposes).
  • •Opt-out of marketing communications by emailing us at info@tavlux.store.
  • •Appeal any denied requests within 14 days.

Limitations: All requests are subject to identity verification and do not override our legal obligations to retain certain data.

8. International Data

Your data may be stored on servers in the European Union (EU) or the United States (US). We ensure compliance with GDPR and CCPA through the use of Standard Contractual Clauses.

9. Dispute Resolution

  • •Arbitration: You are required to seek arbitration before pursuing litigation. All disputes are governed by the laws of [Your State].
  • •No Class Actions: Class action lawsuits are not permitted.

10. Policy Updates

We may revise these terms at any time without prior notice. Your continued use of our Site and Services constitutes acceptance of the updated policy.

Contact Us

For any questions or concerns, please contact us at: info@tavlux.store